Telehealth Consent

By using the website, platform, applications, or any services provided by Vitals RX (collectively referred to as "we," "our," or "us"), located at 902 Clint Moore Rd, STE 146, Boca Raton, FL 33487, you acknowledge that you have read, understood, and agreed to be bound by this Telehealth Consent. If you do not agree to any part of this consent, you must refrain from using our website, platform, applications, or services.

Overview

Vitals RX offers a digital health platform that enables users ("you" or "your") to access telemedicine asynchronous (async) consultations with licensed healthcare providers, including physicians and nurse practitioners, managed through our contracted provider network. Our services may include virtual consultations, personalized treatment plans, diagnostic assessments, and prescriptions delivered through partner pharmacies.

Telehealth services encompass various communication methods, such as secure messaging, email, text, and video recordings, allowing for remote clinical assessments, diagnoses, treatments, and follow-up care.

Potential Benefits of Telehealth

  • Convenient access to healthcare services from your home

  • Timely medical consultations that fit your schedule

  • Potentially improved clinical outcomes

  • Reduced overall healthcare costs

Potential Risks and Limitations

Despite advanced security protections, electronic transmission of health data carries inherent risks, including:

  • Technical failures or interruptions

  • Unauthorized access to information

  • Possible miscommunications with providers

Additionally, state laws and your personal medical history may limit eligibility for certain telehealth services or prescriptions.

Primary Care Provider Relationship

We encourage you to maintain an ongoing relationship with your local primary care provider. The providers on our platform are not a replacement for in-person care. In case of a medical emergency, call 911 immediately.

No Guarantee of Outcomes

Vitals RX does not guarantee specific health outcomes. Treatment effectiveness varies by individual, and you should consult your primary care physician before starting or changing any treatment.

Updating Your Medical Information

You agree to inform us of any changes to your medical condition, medications, or treatments to ensure safe and effective care.

Referrals

If telehealth is not sufficient for your condition, we may recommend in-person care with local healthcare providers.

Financial Responsibility

Vitals RX currently does not accept insurance (including Medicare, Medicaid, or Tricare). You are fully responsible for all service fees.

By agreeing to this consent, you confirm that:

  • You understand and consent to telemedicine consultations with affiliated providers.

  • You acknowledge the benefits and limitations of telehealth.

  • You understand confidentiality protections apply, subject to legal exceptions.

  • You may decline treatment recommendations at any time.

  • Our services are supplemental and do not replace your primary care provider.

  • Our platform does not provide emergency care.

  • You have the right to access your health information under applicable laws.

  • You authorize Vitals RX and affiliated providers to collect and share health information as permitted by law.

  • You agree to provide complete and accurate health information.

Consent Withdrawal

You may withdraw your consent at any time by contacting us in writing at support@vitalsrx.com. Consent renews automatically with each new consultation unless canceled.

Services from Medical Providers

Vitals RX does not directly provide medical care but facilitates access to independent licensed providers, who are responsible for your treatment. Prescriptions are for personal use only.

Use Agreement

By creating an account or using Vitals RX services, you agree to this Telehealth Consent, along with our Terms of Use and Privacy Policy, which may be updated periodically.

Contact Information

Vitals RX – Semaglutide / Tirzepatide / Ozempic Weight Loss Clinic
Address: 902 Clint Moore Rd, STE 146, Boca Raton, FL 33487, United States
Phone: 305-680-5084
Email: support@vitalsrx.com